Core Beliefs | Zoetis 2013 Annual Review

Singular Focus:
Animal Health

ANIMAL HEALTH IS OUR SINGULAR FOCUS.
IT'S WHO WE ARE AND WHAT WE DO.

With this singular focus, we're able to put our customers first and assist them with making a real difference in the world. From helping veterinary businesses succeed and livestock producers raise healthy animals, we're dedicated to the business of animal health so that our customers can be dedicated to theirs. We know how deeply the world depends on animals, so animals — and the people who care for them — can depend on us.

FOR ANIMALS. FOR HEALTH. FOR YOU.

What does it mean to be an independent, global animal health company? It means we have the enthusiasm of a start-up, yet we're building on 60+ years of experience — delivering quality medicines and vaccines, diagnostic products, genetic tests and a range of relevant services. It means we work hard on the real-world challenges of those who raise and care for animals, helping to improve farm productivity while bringing new medicines and vaccines to veterinarians. Even our name derives from the word zoetic, meaning pertaining to life, and signals our commitment to the health and well-being of animals through our support of veterinarians and livestock producers.

Singular
Focus:
Animal
Health

ANIMAL HEALTH IS OUR SINGULAR FOCUS.
IT'S WHO WE ARE AND WHAT WE DO.

FOR ANIMALS. FOR HEALTH. FOR YOU.

It means we work hard on the real-world challenges of those who raise and care for animals, helping to improve farm productivity while bringing new medicines and vaccines to veterinarians. Even our name derives from the word zoetic, meaning pertaining to life, and signals our commitment to the health and well-being of animals through our support of veterinarians and livestock producers.

We are Customer Obsessed

DELIVERING SOLUTIONS THAT MATTER IS OUR #1 PRIORITY.

WORKING CLOSELY WITH EACH CUSTOMER

We have the local presence and knowledge to serve the needs of each individual customer, as well as the global reach and resources to help advance animal health around the world. First and foremost, we strive to form deep, enduring relationships with our customers through the largest direct sales force in the industry. Our sales teams and veterinary technicians provide expertise and disease education on the ground in more than 70 countries. Our new e-commerce website, launched in the U.S. in 2013, enables customers to purchase our products at any time. And, our genetic tests and services help producers make informed decisions about managing their livestock. We're in the clinic, on the ranch, and just a click or phone call away.

WHAT SETS ZOETIS APART IS THAT THEY GO BEYOND THE PRODUCT. THEY OFFER OTHER SERVICES TO HELP US ANALYZE OUR PERFORMANCE. THAT ALLOWS US TO GET BETTER AT WHAT WE DO. YOU MIGHT SAY THEY CARE ABOUT WHAT THEY DO AND WHAT WE DO.

— DR. KEIKO UCHIDA
Advanced Care Plaza, Kariya Animal Health

Our Colleagues Make the Difference

WE STRIVE TO FIND BETTER WAYS TO SOLVE ANIMAL HEALTH CHALLENGES.

IMPROVING EXISTING PRODUCTS,
INTRODUCING NEW ONES

We've launched several new and improved products in 2013 that give veterinarians new treatment options. They include Apoquel^®, which controls itching and inflammation associated with allergic and atopic dermatitis for millions of dogs around the world; Rui Lan An™, a swine vaccine that prevents infection with the Porcine Reproductive and Respiratory Syndrome virus in China, the world's leading pork producing nation; Fostera^® PCV MH, a new combination vaccine that helps protect swine from diseases caused by Porcine Circovirus and M. hyopneumoniae and is the first to offer one bottle, one-dose convenience with the flexibility of two-dose administration; and Bovi-Shield Gold^® One Shot, a vaccine to help prevent bovine respiratory disease with a single dosing regimen.

ACCESSING INNOVATION
THROUGH R&D PARTNERS

With more than 1100+ R&D specialists, we have some of the best minds in animal health. But, sometimes we can't do it alone, so we form partnerships. Example: we're the sole animal health company in PROHEALTH, a consortium of 22 research partners from 11 countries that is exploring ways to ensure the sustainability of modern animal production. The consortium was recently awarded the largest animal health grant in the history of the European Union.

WORKING TO PREVENT EPIDEMICS

Helping to prevent disease in animals — including those that can pass to humans — is always a top priority. Equivac^® HeV, a vaccine to prevent Hendra virus infection in horses, is a case in point. Found in Australia, the Hendra virus is transmitted from fruit bats to horses and then to people, and can be fatal. The vaccine, developed quickly through an international public-private partnership, prevents outbreaks of the disease by cutting off the pathway of transmission.

We Run It Like We Own It

Livestock producer and Zoetis sales representative with brown cow in field

WE MAKE SURE OUR CUSTOMERS GET WHAT THEY NEED WHEN THEY WANT IT.

PURSUING FASTER, SIMPLER AND
BETTER WAYS OF DOING BUSINESS

Our customers rely on a steady supply of quality medicines and vaccines to treat their animals. We have a network of 28 manufacturing facilities, experienced in biological and pharmaceutical production, that responds to local market needs. Colleagues at these facilities collaborate with R&D to make sure we can transition technology from the lab to full-scale production easily and efficiently. Constantly looking to improve our operations, we announced plans in 2013 to expand our manufacturing facilities in Lincoln, Nebraska, and Olot, Spain. We also broke ground on a new facility in Suzhou, China, which will serve not only China but more than 60 countries.

AT ZOETIS, WE BELIEVE THE ONLY WAY OF KNOWING WHAT OUR CUSTOMERS NEED IS WORKING CLOSELY WITH THEM. WE SEE THEIR PROBLEMS IN THE FIELD OR THE CLINIC AND PROVIDE TIMELY SOLUTIONS AND HIGH-QUALITY PRODUCTS THAT CAN MAKE A DIFFERENCE. WE PRIDE OURSELVES ON A SENSE OF OWNERSHIP THAT OUR CUSTOMERS IDENTIFY WITH AND RELY ON.

— ROBERTO HUBE
ZOETIS BUSINESS MANAGER, CHILE

DEPENDABLE MEDICINES EVERYWHERE

With products sold in more than 120 countries and more than 300 product lines that treat eight different species, we are accustomed to managing complexity. It's what we do. Our customers value the capability, reliability and high level of quality that we deliver. In the last five years, in fact, the quality of our manufacturing operations around the world has been confirmed through approximately 200 successful regulatory inspections.

Click on the links for more information about Zoetis Global Manufacturing and Supply and Research & Development.

We Strive to Always Do the Right Thing

WE UNDERSTAND THE IMPORTANCE OF OUR INDUSTRY AND WE WORK WITH PURPOSE AND INTEGRITY.

SCHOLARSHIPS FOR VETERINARY STUDENTS

Because veterinarians play a crucial role in sustaining the world's food supply and caring for companion animals, we help identify outstanding veterinary students who are capable of addressing society's changing health and research needs, and we support them with scholarships in such markets as Canada, France and the U.S. In 2013, for example, nearly 280 students in the U.S. received scholarship grants from Zoetis in association with our industry partners, and in France we offered a new course on business skills and competencies for veterinary students.

ADVANCING THE VETERINARY PROFESSION

Zoetis invests in the future of the veterinary profession by supporting research, education and specialized skills training so veterinarians around the world have the resources they need to provide the best health care possible for the animals they treat. Zoetis, along with leading veterinary medical schools in the U.S. and UK, is a founding member of the International Veterinary Collaboration for China (IVCC). This first-of-its-kind international animal health consortium is supporting advances in veterinary medical education and practice standards in the People's Republic of China. For example, IVCC training programs are helping dairy farmers improve productivity and enhance milk quality. The IVCC is also helping share best practices in veterinary medical education among centers of excellence in the U.S. and China and is creating opportunities for Chinese veterinary students to complete their training in the U.S.

HUMAN-ANIMAL BOND

The special bond between humans and animals is the focus of a mobile museum exhibit, Animal Connections: Our Journey Together. The exhibit, which began in Chicago and traveled to New York, New Jersey, and Washington, D.C., in 2013, is a collaboration among the Smithsonian Institution Traveling Exhibition Service, the American Veterinary Medical Association (AVMA) and Zoetis. Commemorating the 150th anniversary of the AVMA, the exhibit provides engaging information and ideas about the many interdependencies between people and animals.

ZOETIS HAS A LONG HISTORY OF RESPONDING TO OUR INDUSTRY'S NEEDS. NOW, THEIR STRUCTURE AS AN INDEPENDENT ANIMAL HEALTH COMPANY CREATES EXCITING OPPORTUNITIES TO CONTINUE AND EVEN ACCELERATE THIS LEGACY.

— JOHN SMITH
DVM, FIELDALE FARMS

We are One Zoetis

Zoetis is much more than the sum of its parts. Our sales organizations, R&D specialists and manufacturing network are the cornerstones of our new company and are supported by a world-class team. We all work together with a common purpose, sharing knowledge and resources, for the best interest of our customers, colleagues and shareholders.